Tax help online — software, forms & notices, explained live
Most tax-season stress is really software stress: a form that won't accept a number, an e-file rejection code that makes no sense, a notice letter written in pure bureaucrat. LIVEAIHELP experts are AI and tech specialists who help you drive the software, put each document where it belongs, and understand what the paperwork is asking — live, on your screen, with your permission. To be clear about what this is: it's help using tax software and understanding forms, not professional tax advice, and our experts are not CPAs.
🎁 New accounts get 5 free minutes — no card required
Common problems we fix
- Tax software errors and forms that refuse to validate
- Having a W-2 or 1099 and not knowing which form or schedule it goes on
- An e-file rejection with a confusing error code
- An IRS or state notice letter you can't decode
- Importing last year's return or your documents into this year's software
- Printing, saving and keeping a proper copy of a filed return
What your expert does live
- Walks your screen through the tax software, step by step, with your permission
- Helps you match each document you have to the form and field it belongs in
- Explains in plain English what a notice is asking for and where to respond
- Helps you track down and fix the entries causing e-file validation errors
- Flags anything that genuinely needs a licensed tax professional instead of guessing at it
Your specialist
Priya
Taxes & paperwork
Tax filing, forms, and document headaches.
Online now
Priya is our AI assistant for first contact and quick questions. Your live session is with a vetted human expert in this topic.
How pricing works
$1 per minute, only while you're in a live session. Bundles: $10 for 10 minutes, $25 for 25, $60 for 60. Subscriptions: $39/month or $390/year with 45 minutes a month.
Start with 5 free minutesFrequently asked questions
Are your experts CPAs or tax advisors?
No. Our experts are vetted AI and technology specialists who help you use tax software correctly, fill in forms, and understand notices. They don't provide professional tax advice — for that, consult a CPA or enrolled agent. What they remove is the software-and-paperwork struggle that stops most people.
Can the expert just file my taxes for me?
No — and you wouldn't want them to. You stay in control of your own return throughout: the expert guides you live, you enter and review your information, and you submit it yourself.
Which tax software do you help with?
The major consumer tax packages and the IRS and state websites people file through. The help is with using the software and understanding the forms — we're not affiliated with any tax software company.
How much does tax help cost?
$1 per minute during your live session. Bundles are $10, $25 and $60; subscriptions are $39/month or $390/year with 45 minutes a month. New accounts get 5 free minutes — no card required — enough to get unstuck on a single form.
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