ChatGPT help from a live human expert
ChatGPT is brilliant until it confidently does the wrong thing, refuses a reasonable request, or throws an error three messages into important work. A LIVEAIHELP expert joins you live — in your own ChatGPT session, via screen share with your permission — and gets it doing what you actually asked for, while showing you the techniques so the next prompt works first try.
🎁 New accounts get 5 free minutes — no card required
Common problems we fix
- Answers that are wrong, vague, or keep missing what you asked for
- "Something went wrong" and network errors that kill a chat mid-task
- Custom GPTs, projects and custom instructions you can't get set up right
- Uploading files (PDFs, spreadsheets, images) and getting ChatGPT to actually use them
- Voice mode, memory and settings behaving unexpectedly
- Wondering whether Plus is worth it, and how to get set up if it is
What your expert does live
- Rebuilds your prompt live, step by step, and explains what changed
- Diagnoses error messages and works through browser, account and settings issues with you
- Sets up projects, custom instructions and custom GPTs alongside you
- Shows you how to check ChatGPT's answers so you don't ship a mistake
- Turns a one-off success into a saved prompt template you can reuse
Your specialist
Jessica
Host
Live voice help and getting you to the right expert, fast.
Online now
Jessica is our AI assistant for first contact and quick questions. Your live session is with a vetted human expert in this topic.
How pricing works
$1 per minute, only while you're in a live session. Bundles: $10 for 10 minutes, $25 for 25, $60 for 60. Subscriptions: $39/month or $390/year with 45 minutes a month.
Start with 5 free minutesFrequently asked questions
Can you help if I'm on the free ChatGPT plan?
Yes. Our experts help with both free and Plus accounts — prompts, errors, files and everyday use. If a feature you need is Plus-only, the expert will tell you honestly and show you the free workaround if one exists.
Do I have to give the expert my ChatGPT login?
No. You stay logged in and in control of your account. The expert sees your screen only with your permission during the session, you watch everything they do, and you can end sharing instantly.
How much does ChatGPT help cost?
$1 per minute, charged only while you're in a live session. Bundles are $10 for 10 minutes, $25 for 25 minutes, and $60 for 60 minutes; subscriptions are $39/month or $390/year with 45 minutes a month. New accounts start with 5 free minutes — no card required.
What if my problem is billing or my account itself?
Your expert can walk you through the right settings and support pages and help you figure out exactly what's wrong. They can't reach into OpenAI's internal systems, but they'll make sure you leave knowing the fix or the exact step to take.
Also need help with…
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Prompts that won't work, tools that won't cooperate — a human expert sorts it out with you, live.
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New AI tools, apps, email and devices, configured properly — together, step by step.
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Excel help
Broken formulas, stubborn lookups, pivot tables and messy data — fixed live, with the how explained.
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Get unstuck in the next five minutes.
Create a free account, grab your 5 free minutes, and talk to a real expert about chatgpt help — live.
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